How did Filey Bay Holiday Lets & FBHL Cleaning begin?

After many years of visiting the area on family holidays, my parents bought a caravan at Blue Dolphin Holiday Park in 2013. After a season of enjoying the caravan life, my parents upgraded their caravan and to help with running costs we started hiring it out to other families. The caravan was always fully booked and we ended up turning away a lot of bookings, so we started passing bookings to other owners on the park who hired out too. In 2014 my grandparents bought a caravan too at Blue Dolphin and asked me to hire it out on a full time basis, this was the start of what is now Filey Bay Holiday Lets.

Over the years, other owners asked for help with hiring out their caravans and slowly we began to grow with the amount of caravans we were helping to advertise. I now manage 50 holiday homes in Filey for lettings. For the first few years I had help from my dad (Barry) advertising the caravans as I was still in education and this was just something we did in our spare time but over the years the business grew from strength to strength and I now run the business as my full time job. 

I used local cleaning companies to complete changeovers between all our holiday makers but in November 2018 I took a massive jump and started my own cleaning business to cover the changeovers on the caravans I managed. FBHL Cleaning has meant we have been in control of our cleaning standards and I really enjoyed the chance to expand the company. Throughout 2019 other owners in the area asked us to complete changeovers for their holiday lets so I recruited more team and we expanded FBHL even more. We now have a large client base for caravans, lodges, cottages and apartments.

Originally my hometown is Leeds but in April 2020 I moved to the area with my partner and we both now run FBHL full time. We will continue to grow the business and provide fantastic holiday accommodation prepared by a hardworking and devoted team.

MEET THE FBHL TEAM

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Ben Carnell

Owner

Started FBHL in May 2014

I manage all our holiday bookings and holiday homes. I am the contact for all our owners and guests. On changeover days you will find me overseeing the cleans and helping out where needed.

Fun Fact: I started FBHL when I was just 15!

Dale Leaf

Housekeeping Manager

Joined FBHL in February 2020

Dale manages the day to day running of our cleaning team. He manages our bed linen, controls product stock and cloth washing.

Fun Fact: Dale never goes a day without a cup of PG tea and a biscuit.

Pauline Edmiston

Housekeeping Supervisor

Joined FBHL in May 2021

Pauline checks on the progress of our cleaning and checking team. Pauline also helps out in most areas of the business from sorting linen to cleaning herself. 

Fun Fact: She is never too far away from a Costa Coffee!

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Vicky Haddington

Accommodation Checker

Joined FBHL in September 2021

Vicky checks on the progress of our cleaners, trains team members and releases the holiday homes for guests.

Fun Fact: 

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Simone Burns

Accommodation Checker

Joined FBHL in January 2022

Simone checks on the progress of our cleaners, trains team members and releases the holiday homes for guests.

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Annette Frearson

Accommodation Checker

Joined FBHL in January 2022

Annette checks on the progress of our cleaners, trains team members and releases the holiday homes for guests.

Fun Fact: 

Katie Pinkney

Cleaner

Joined FBHL in May 2021

Katie cleans our caravans and lodges at Primrose Valley Holiday Park. Katie's mum Pauline also works with us!

Fun Fact:  Katie enjoys competing with her horses!

Hayley Birch

Cleaner

Joined FBHL in July 2020

Hayley cleans our caravans and lodges at Primrose Valley Holiday Park. 

Fun Fact: Hayley loves the outdoors.  Walking and gardening fills up her time when not at work.

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Michela Bedson

Cleaner

Joined FBHL in September 2021

Michela cleans our caravans and lodges at Primrose Valley Holiday Park with her daughter Ellie.

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Harley Robinson

Cleaner

Joined FBHL in September 2021

Harley cleans our caravans and lodges at Primrose Valley Holiday Park.

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Hayley Howarth

Cleaner

Joined FBHL in October 2022

Hayley cleans our caravans and lodges at Primrose Valley Holiday Park.

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Steph Spencer-Brame

Cleaner

Joined FBHL in January 2022

Steph cleans our caravans and lodges at Primrose Valley Holiday Park. 

Fun Fact: 

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Kristy Lister

Cleaner

Joined FBHL in January 2022

Kristy cleans our caravans and lodges at Primrose Valley Holiday Park.

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David Owen

Cleaner

Joined FBHL in March 2022

David cleans our caravans and lodges at Primrose Valley Holiday Park.

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Ellie Whitaker

Cleaner

Joined FBHL in March 2022

Ellie cleans our caravans and lodges at Primrose Valley Holiday Park with her mum Michela.

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Sarah Smith

Cleaner

Joined FBHL in March 2022

Sarah cleans our caravans and lodges at Primrose Valley Holiday Park.

Fun Fact: 

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Sarah Trowbridge

Cleaner

Joined FBHL in March 2022

Sarah cleans our caravans and lodges at Primrose Valley Holiday Park.

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Mark Alonze

Cleaner

Joined FBHL in April 2022

Mark cleans our cottages and apartments at The Bay and also helps out at Primrose Valley Holiday Park.

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Cheryl Rainsley

Cleaner

Joined FBHL in April 2022

Cheryl cleans our cottages and apartments at The Bay and also helps out at Primrose Valley Holiday Park.

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Craig Smith

Cleaner

Joined FBHL in April 2022

Craig cleans our caravans and lodges at Primrose Valley Holiday Park.

Fun Fact: 

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Maisie Newby

Cleaner

Joined FBHL in April 2022

Maisie cleans our caravans and lodges at Primrose Valley Holiday Park.

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Melisha Jordan

Cleaner

Joined FBHL in April 2022

Melisha cleans our caravans and lodges at Primrose Valley Holiday Park.

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Ellie Pinkney

Cleaner

Joined FBHL in April 2022

Ellie cleans our caravans and lodges at Primrose Valley & Reighton Sands Holiday Park.

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Linda Pyrah

Cleaner

Joined FBHL in April 2022

Linda cleans our caravans and lodges at Primrose Valley Holiday Park.

Fun Fact: 

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Andy Stafford

Cleaner

Joined FBHL in April 2022

Andy cleans our caravans and lodges at Primrose Valley Holiday Park.

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Caitie Newby

Cleaner

Joined FBHL in May 2022

Caitie cleans our caravans and lodges at Primrose Valley Holiday Park.

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Charlette Smith

Cleaner

Joined FBHL in May 2022

Charlette cleans our caravans and lodges at Primrose Valley Holiday Park.

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Emma Smith

Cleaner

Joined FBHL in May 2022

Emma cleans our caravans and lodges at Primrose Valley Holiday Park.

Fun Fact: 

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Robyn Edwards

Cleaner

Joined FBHL in May 2022

Robyn cleans our caravans and lodges at Primrose Valley Holiday Park.

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Lisa Williamson

Cleaner

Joined FBHL in May 2022

Lisa cleans our caravans and lodges at Primrose Valley Holiday Park.

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Avena Byram

Cleaner

Joined FBHL in May 2022

Avena cleans our caravans and lodges at Primrose Valley Holiday Park.

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