How did Filey Bay Holiday Lets & FBHL Cleaning begin?

After many years of visiting the area on family holidays, my parents bought a caravan at Blue Dolphin Holiday Park in 2013. After a season of enjoying the caravan life, my parents upgraded their caravan and to help with running costs we started hiring it out to other families. The caravan was always fully booked and we ended up turning away a lot of bookings, so we started passing bookings to other owners on the park who hired out too. In 2014 my grandparents bought a caravan too at Blue Dolphin and asked me to hire it out on a full time basis, this was the start of what is now Filey Bay Holiday Lets.

Over the years, other owners asked for help with hiring out their caravans and slowly we began to grow with the amount of caravans we were helping to advertise. I now manage over 40 holiday homes in Filey for lettings. For the first few years I had help from my dad (Barry) advertising the caravans as I was still in education and this was just something we did in our spare time but over the years the business grew from strength to strength and I now run the business as my full time job. 

I used local cleaning companies to complete changeovers between all our holiday makers but in November 2018 I took a massive jump and started my own cleaning business to cover the changeovers on the caravans I managed. FBHL Cleaning has meant we have been in control of our cleaning standards and I really enjoyed the chance to expand the company. Throughout 2019 other owners in the area asked us to complete changeovers for their holiday lets so I recruited more team and we expanded FBHL even more. We now have a large client base for caravans, lodges, cottages and apartments.

Originally my hometown is Leeds but in April 2020 I moved to the area with my partner and we both now run FBHL full time. We will continue to grow the business and provide fantastic holiday accommodation prepared by a hardworking and devoted team.

MEET THE FBHL TEAM

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Ben Carnell

Owner

Started FBHL in May 2014

I manage all our holiday bookings, deal with our letting owners and on a changeover you will find me cleaning and checking caravans and lodges.

Fun Fact: I started Filey Bay Holiday Lets when I was just 15 and still at school.

Dale Leaf

Housekeeping Manager

Joined FBHL in February 2020

Dale manages day to day running of our cleaning team. Definitely no easy job managing our laundry, staff training and product management.

Fun Fact: Dale never goes a day without a cup of PG tea and a biscuit.

Pauline Edmiston

Team Leader

Joined FBHL in May 2021

Pauline is responsible for releasing holiday homes once ready and checking staff progress.

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Mark Longman

Cleaner

Joined FBHL in February 2019

Mark cleans our caravans and lodges. He mainly works at Reighton Sands Holiday Park. Mark was one of our first employees and rarely takes a day off!

Fun Fact: Mark has been collecting and listening to vinyl records for over 50 years!

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Hayley Birch

Cleaner

Joined FBHL in July 2020

Hayley cleans our caravans and lodges at Primrose Valley Holiday Park. Hayley is one of our fastest employees!

Fun Fact: Hayley loves the outdoors.  Walking and gardening fills up her time when not at work.

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Katie Pinkney

Cleaner

Joined FBHL in May 2021

Katie cleans our caravans and lodges at Primrose Valley Holiday Park. Katie's mum Pauline also works with us!

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Sally Sample

Cleaner

Joined FBHL in July 2020

Sally cleans our cottages and apartments at The Bay. Sally won employee of the month in just her second month with us due to her hard work and dedication to the job!

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Julia Parke

Cleaner

Joined FBHL in July 2021

Julia cleans our caravans and lodges at Primrose Valley Holiday Park.

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Sue Fox

Cleaner

Joined FBHL in May 2021

Sue cleans a mixture of our holiday accommodation - caravans, lodges, cottages and apartments.

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Belinda Smith

Cleaner

Joined FBHL in August 2021

Belinda cleans our caravans and lodges at Primrose Valley Holiday Park. 

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Callum Austin

Cleaner

Joined FBHL in September 2021

Callum cleans our caravans and lodges at Primrose Valley Holiday Park.

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Michela Bedson

Cleaner

Joined FBHL in September 2021

Michela cleans our caravans and lodges at Primrose Valley Holiday Park.

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Vicky Haddington

Cleaner

Joined FBHL in September 2021

Vicky mainly cleans our caravans and lodges at Primrose. Occasionally she may help out the team at The Bay.

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Agnieszka Agnes

Cleaner

Joined FBHL in September 2021

Agnieszka cleans our caravans and lodges at Primrose Valley Holiday Park.

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Harley Robinson

Cleaner

Joined FBHL in September 2021

Harley cleans our caravans and lodges at Primrose Valley Holiday Park.

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Maria Beck

Cleaner

Joined FBHL in September 2021

Maria cleans our caravans and lodges at Primrose Valley Holiday Park.

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Oddny Lewis

Cleaner

Joined FBHL in September 2021

Oddny cleans our caravans and lodges at Primrose Valley Holiday Park.

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