How did Filey Bay Holiday Lets & FBHL Cleaning begin?

After many years of visiting the area on family holidays, my parents bought a caravan at Blue Dolphin Holiday Park in 2013. After a season of enjoying the caravan life, my parents upgraded their caravan and to help with running costs we started hiring it out to other families. The caravan was always fully booked and we ended up turning away a lot of bookings, so we started passing bookings to other owners on the park who hired out too. In 2014 my grandparents bought a caravan too at Blue Dolphin and asked me to hire it out on a full time basis, this was the start of what is now Filey Bay Holiday Lets.

Over the years, other owners asked for help with hiring out their caravans and slowly we began to grow with the amount of caravans we were helping to advertise. I now manage over 40 holiday homes in Filey for lettings. For the first few years I had help from my dad (Barry) advertising the caravans as I was still in education and this was just something we did in our spare time but over the years the business grew from strength to strength and I now run the business as my full time job. 

I used local cleaning companies to complete changeovers between all our holiday makers but in November 2018 I took a massive jump and started my own cleaning business to cover the changeovers on the caravans I managed. FBHL Cleaning has meant we have been in control of our cleaning standards and I really enjoyed the chance to expand the company. Throughout 2019 other owners in the area asked us to complete changeovers for their holiday lets so I recruited more team and we expanded FBHL even more. We now have a large client base for caravans, lodges, cottages and apartments.

Originally my hometown is Leeds but in April 2020 I moved to the area with my partner and we both now run FBHL full time. We will continue to grow the business and provide fantastic holiday accommodation prepared by a hardworking and devoted team.

MEET THE FBHL TEAM

Ben Carnell

Owner

Started FBHL in May 2014

I manage all our holiday bookings, deal with our letting owners and on a changeover you will find me cleaning and checking cottages and apartments.

Fun Fact: I started Filey Bay Holiday Lets when I was just 15 and still at school.

Dale Leaf

Housekeeping Manager

Joined FBHL in February 2020

Dale manages day to day running of our cleaning team. Definitely no easy job managing our laundry, staff training and product management.

Fun Fact: Dale never goes a day without a cup of PG tea and a biscuit.

Elise Strand

Housekeeping Supervisor

Joined FBHL in February 2019

Elise manages our cottage and apartment cleaners. Elise is responsible for laundry, releasing holiday homes once ready and checking staff progress.

Fun Fact: Elise loves to watch Netflix and have naps when not at work.

Kate Hawley

Housekeeping Supervisor

Joined FBHL in January 2021

Kate manages our caravan and lodge cleaners. Kate is responsible for laundry, releasing holiday homes once ready and checking staff progress.

Fun Fact: 

Sam Purdy

Cleaner

Joined FBHL in March 2021

Sam cleans our cottages and apartments. She worked for us as a summer temp while at university in 2019 and has come back to join our team full time for the 2021 season.

Fun Fact: Sam loves cats, naps and warm weather. She also studied sports exercise and nutrition at university. Sam is also a talented writer in her spare time.

Michaela Broxap

Call Out Manager & Cleaner

Joined FBHL in May 2019

Michaela cleans our cottages and apartments. She is also responsible for attending to any issues mid week and for last minute cleans and arrivals.

Fun Fact: Michaela used to be a wedding planner and venue dresser. She also cannot go a day without making or baking something as she has a serious craft obsession!

Mark Longman

Cleaner

Joined FBHL in February 2019

Mark cleans our caravans and lodges. He mainly works at Reighton Sands Holiday Park. Mark was one of our first employees and rarely takes a day off!

Fun Fact: 

Claire Baker

Cleaner

Joined FBHL in February 2020

Claire cleans our caravans and lodges. She mainly works at Primrose Valley Holiday Park. Claire is one of our owners favourite cleaners!

Fun Fact: Claire loves to spend time with her family and likes to go fishing. She also has a dog, 12 budgies, 6 guinea pigs and 7 guinea pig babies (that's a lot of pets!)

Hayley Birch

Cleaner

Joined FBHL in July 2020

Hayley cleans our caravans and lodges. She mainly works at Primrose Valley Holiday Park. Hayley is one of our fastest employees!

Fun Fact: Hayley loves the outdoors.  Walking and gardening fills up her time when not at work.

Sally Sample

Cleaner

Joined FBHL in July 2020

Sally cleans our cottages and apartments. Sally won employee of the month in just her second month with us due to her hard work and dedication to the job!

Fun Fact: 

Rebecca Habgood

Cleaner

Joined FBHL in March 2021

Rebecca cleans our cottages and apartments.

Fun Fact: 

Alice Smith

Cleaner

Joined FBHL in March 2021

Alice cleans caravans, lodges, cottages and apartments. She has cleaning experience in glamping and yurts which is defiantly something different!

Fun Fact: 

Tracy Locking

Cleaner

Joined FBHL in January 2021

Tracy cleans our caravans and lodges. She mainly works at Primrose Valley Holiday Park. 

Fun Fact: 

Kayleigh Pickering

Cleaner

Joined FBHL in March 2021

Kayleigh cleans our cottages and apartments.

Fun Fact: 

Heidi Ridley

Cleaner

Joined FBHL in March 2021

Heidi cleans our cottages and apartments.

Fun Fact: 

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OFFICE HOURS: Mon 8am-9pm, Tue 9am-5pm, Wed CLOSED, Thu 9am-5pm, Fri 8am-9pm, Sat 10am-4pm, Sun 10am-4pm

© 2021 Filey Bay Holiday Lets